HFS Hot Vendor: Catalytic

Catalytic profile

  • Lead Author: John O'Brien
  • Product/Service/Hybrid: Product
  • Primary Emerging Tech: RPA
  • Secondary Emerging Tech: Process Orchestration
  • Functional Focus Business: Customer Enagement & CX
  • Functional Focus IT: SaaS Services
  • Industry: Not applicable
  • Next Gen Delivery Models: As-a-service
  • HQ Based: NA
  • Published: 2018 Q1
Catalytic

Catalytic is an unusual suspect among the burgeoning list of intelligent automation (IA) players because it wants to be seen as a people-friendly automation platform. In the very short time since its launch, Catalytic has managed to displace one of the big names in robotic process automation (RPA) from a key use case at a global insurer, which showed that its IA solution could be more quickly and easily deployed than RPA for certain categories of automation. There is real capability and ambition behind this plucky start-up!

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