Enate is a UK-based software company that offers its SaaS-based service orchestration platform to manage digital, human, and hybrid workforces. The platform combines ticketing management, case management, work and capacity management, and workflow capabilities with a real-time performance dashboard to manage and govern the provision of work across enterprises. It can be applied to human workforces (e.g., humans in shared services organizations), digital workforces (e.g., RPA bots), or, as enterprises embrace intelligent automation (IA), hybrid workforces combining these elements.
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