Covering the worlds of insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
September 05, 2025Discover how WNS embeds AI at the core of insurance operations, enabling agility, compliance, and enterprise scalability.
July 14, 2025Insurers must move beyond compliance to turn IFRS 17 into a competitive advantage.
June 06, 2025Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.
Point of View
January 30, 2018This POV previews our THL Operations value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
January 26, 2018This POV previews our Energy Operations value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
January 26, 2018This POV previews our utility industry-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
January 24, 2018This POV previews our BFS-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
January 24, 2018This report previews our telecom-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.
Point of View
January 24, 2018A number of the main predictions of drivers for investment in cyber security services in 2018.
Point of View
January 19, 2018An industry drill-down from HfS' research into the maturity of automation and AI in business operations.
Point of View
January 19, 2018An industry drill-down from HfS' research into the maturity of automation and AI in business operations.
Point of View
January 19, 2018An industry drill-down from HfS' research into the maturity of automation and AI in business operations.
Point of View
January 19, 2018An industry drill-down from HfS' research into the maturity of automation and AI in business operations.
Point of View
January 19, 2018An industry drill-down from HfS' research into the maturity of automation and AI in business operations.
Point of View
January 17, 2018The last few weeks have been dizzying for TCS, with two mega-deal announcements making the entire technology services industry sit up and take notice.
Point of View
January 12, 2018We predict that 2018 will be another +30% growth year for professional services firms’ internet of things (IoT) business.
Competitive Intelligence
January 04, 2018A comprehensive view of EXL Services capabilities
Point of View
January 02, 2018This PoV assesses the challenges that pioneering enterprises face in adopting blockchain and highlights several initiatives underway to manage these
Top 10 Report
December 18, 2017This report analyses and evaluates key digital consultancy service providers operating in the insurance industry.
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