Covering the worlds of insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
July 14, 2025Insurers must move beyond compliance to turn IFRS 17 into a competitive advantage.
June 06, 2025Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.
June 03, 2025Embedding CX at every stage of the transformation journey is essential for building lasting impact and competitive differentiation.
Competitive Intelligence
June 02, 2025A look at how Genpact performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how EY performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how Xceedance performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how WNS performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how Wipro performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how Virtusa performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how Tech Mahindra performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how TCS performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how Sutherland performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how PwC performed in the HFS Horizons: Insurance Services, 2025
Competitive Intelligence
June 02, 2025A look at how Mphasis performed in the HFS Horizons: Insurance Services, 2025
Data Viewpoint
May 26, 2025Functional transformation is no longer enough. Insurers now seek connected, outcome-driven, enterprise-wide delivery.
Data Viewpoint
May 26, 2025The future of insurance delivery demands orchestration across people, platforms, and partner ecosystems.
Point of View
May 23, 2025Only 21% of carriers are confident about their product innovation capabilities. It’s a confidence crisis.
Horizons Report
May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
Data Viewpoint
May 06, 2025By 2033 Millennials and GenZ will dominate the workforce prompting companies to redesign health & benefits for generational needs.
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