As HfS Research the concepts within the OneOffice™ Framework, we believe it essential to evaluate how service providers’ emerging capabilities are stacking up, not just in each distinct category, but how they align to the holistic Digital OneOffice Framework. Being able to offer cross-domain capabilities is so essential to unify business outcomes across the front, middle and back offices, in order to break down the silos and respond to the needs of the organization in real-time.
As the market for enabling and supporting the digital organization reaches fever pitch, HfS’ analyst team has run a detailed assessment of service provider capability to deliver the Digital OneOffice framework across the five pillars of the Digital OneOffice that align the front, middle and back offices.
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