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Point of View

New beginning for global business services value generation

How new-gen leaders in GBS are pulling away from the pack.

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Point of View

Health systems must strategically align partnerships to address key challenges

There is a major misalignment between healthcare provider priorities and what they seek sourcing for and needs to be addressed urgently.

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Point of View

Tech adoption and consumer engagement are key to primary care and rehab efficacy

Under adoption of ops-tech by primary care and rehab is limiting their ability to address the needs of their patients.

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Highlight Report

Hitachi Digital Services and Jacobs transform water management with AI

Hitachi and Jacobs Solutions Inc. are transforming water management practices with AIenabled solutions.

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Point of View

The band-aid to hide a medical debt shame will not last long

Efforts to limit medical debt in credit reporting will not address people hurting and the greed intrinsic to our healthcare system.

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Point of View

Four is greater than three: Health equity added to the Triple Aim of Care

The urgency to address health equity has never been greater and incorporating it with the triple aim is a must.

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Highlight Report

NTT Research’s innovation can enable a new care delivery paradigm

A need-based intervention can help optimize dwindling clinical resources, improve health outcomes, and reduce costs.

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Highlight Report

Reinvent customer experience through digital transformation — Capgemini shows how and why!

For this major project, the U.S. Automotive Association brought in Capgemini, its longtime technology partner.

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Data Viewpoint

Health plans are transitioning away from health insurance to being service providers

Health plans are transitioning away from health insurance to being service providers.

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Market Analysis

Remote monitoring as a service (RMaaS)

HFS Research frames remote monitoring as a service (RMaaS) as a category of healthcare solutions and services.

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Market Impact Report

Primary care and rehab practices must adopt ops-tech and services to stay viable

Technology and service penetration for primary care and rehabilitation services is behind the curve and needs immediate attention.

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Point of View

Cigna bails on Medicare to focus on healthcare services—but it’s not for everyone

Cigna's exit from the Medicare business to focus on services suggests the risk business may not be commercially viable anymore.

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