Accurate, visionary, and thought-provoking insight into issues that impact your business.
March 13, 2026 US hospitals are at risk of closure due extreme financial distress. Their CIOs can alleviate challenges by smartly enabling AI.
February 24, 2026 How Tepper Sports & Entertainment unified cloud data with Innova Solutions to modernize team decisions and fan experiences.
February 17, 2026 Firstsource helped a leading US non-prime lender to build an AI-ready recoveries model without touching core systems.
February 16, 2026 Health plans have no reason to continue to maintain multiple CAPS; leverage Services-as-Software to source for outcomes.
February 13, 2026 EY has reframed the Blue Yonder adoption journey as a business-led transformation, not an IT-led implementation.
February 3, 2026 HFS Research, in partnership with Cognizant, surveyed 100 US enterprises to illuminate prevailing AI dynamics in BPO.
December 3, 2025 Health plans not addressing health is the ultimate fraud perpetuated on the American public - but now is the chance to fix it.
November 24, 2025 Veltris turns services into software with vertical AI that kills tech debt and unlocks faster, profitable growth.
November 14, 2025 AWS's October AWS outage was a wake-up call for every CIO betting their AI workloads on hyperscaler resilience.
October 27, 2025 This thought leadership will explore the enterprise's willingness to move BPO services from FTEs to a service-as-software model.
October 17, 2025 Pharmas must make “rebuilding trust” a core KPI to turn scientific innovation into sustainable business outcomes.
October 15, 2025 Lenders should connect smarter with digital precision and empathetic outreach for stronger recoveries and CX.
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