The global pandemic ripped its way through traditional business operations, where nearly a million Global 2000 employees in the US, India, and the UK had been happily executing work from...
Go piecemeal at your peril. COVID-19 has re-contextualized and accelerated digital transformation initiatives for the majority of enterprises. The pandemic has also redefined priorities, barriers, and mindsets within whatever that...
Finance is no longer a back-office function. More than 80% of the 30 senior finance executives that participated in the recent Capgemini-supported HFS digital roundtable ranked “enabling enterprise top-line growth”...
COVID-19 changed life for all of us, and it changed technology adoption in a major way. The seismic disruptions meant organizations had to find out the hard way if they...
Our top level predictions for IT Services growth for 2019 and beyond.Published: May 2, 2019
As much as you need to know about quantum computing, but not enough to hurt.Published: May 2, 2019
As part of HFS’ analysis of outsourcing and managed services contracts in 2018, we are publishing a list of the Top 100 contracts by deal size.Published: April 10, 2019
This report analyses publicly announced ITMS and BPO contracts in Q4 2018 by region, service types, key verticals, main vendors and digital services.Published: April 10, 2019
This update to the HFS Market Index gives an overview of the IT and business services market performance.Published: April 9, 2019
This report analyses publicly announced ITMS and BPO contracts in Q3 2018 by region, service types, key verticals, main vendors and digital services.Published: January 22, 2019
This report provides a detailed analysis of cyber security contracts worldwide by industries, geographies, tenure, and provider shares.Published: December 18, 2018