Market Analysis

Market Analysis

State of Operations and Outsourcing 2018

The latest joint research from KPMG Global Advisory and HFS Research reveals the state of the operations and outsourcing in 2018.

Market Analysis

Engineering Captive Center Market Analysis Q2 2018

Welcome to the Q2 2018 edition of our quarterly ER&D captive trends analysis.

Market Analysis

Market Index Q3 2018

This update to the HFS Market Index gives an overview of the IT and business services market performance.

Market Analysis

Engineering Captive Center Market Analysis Q1 2018

Welcome to the Q1 2018 edition of our quarterly ER&D captive trends analysis.

Market Analysis

Onshore Is Back in Vogue as Digital Takes Center Stage, but Keep Your Location Mix Fluid

Global Delivery Location Analysis 1H 2018: HFS tracked 89 new moves announced during H1 2018. 49 Services providers reported they were building or expanding new centers. Read the report to see all the results.

Market Analysis

APAC Contract Landscape Analysis

This report analyses publicly announced ITO and BPO contracts in the APAC Countries by service types, key verticals, digital services, and providers.

Market Analysis

What Does the IT Services Market Look like in 2018?

This report is a continuation of the top 25 IT services market analysis, examining the major changes in the industry.

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