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HCL Hurdles Wipro into 4th Place – but for How Long with the Alight Deal?

This report examines the market performance of the TWITCH providers to dig deeper into some of the dynamics at play.

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Point of View

AI in HR Is a Matter of How, Not If

AI is now a crucial tool in workforce management, but assuming it can solve all of a company’s HR issues is dangerously naïve.

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Point of View

The HFS FORA Summit: Cambridge 2018 – The State of Digital Operations

A record of the key findings from the HFS FORA Summit in Cambridge (July 2–3, 2018)

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Infographic: Make Digital Your Core Strength – APAC drill down

HFS researched nearly 400 $1Bn+ enterprises to understand the impact of a digital business model on their operations and learn the best practices—and the

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Point of View

Solve Engineering Challenges to Avoid Autonomous Technologies Winter

Twenty-four engineering challenges in autonomous technologies in the automotive, manufacturing, and mining sectors.

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Infographic: Make Digital Your Core Strength – Insurance drill down

HFS researched nearly 400 $1Bn+ enterprises to understand the impact of a digital business model on their operations and learn the best practices—and the

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Point of View

FORA Leadership Insights: Steve McCrystal, VP GBS of AstraZeneca

AstraZeneca is going through a period of rapid growth. Steve McCrystal, the keynote speaker at the recent HFS FORA Summit and the AstraZeneca executive for its

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Point of View

Infographic: Make Digital Your Core Strength – Europe drill down

HFS researched nearly 400 $1Bn+ enterprises to understand the impact of a digital business model on their operations and learn the best practices – and the

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Stakeholders’ Digital Agendas Are Shaping the BPO Top 50

Some of our latest survey research shows that although operations managers and C-Suite executives still demand cost savings, they increasingly need operations a

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Point of View

How to Avoid Your Looming Machine Learning Crisis

Our new research study, covering 153 data science decision makers across the Global 2000, finds enterprises gearing up for ML.

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Infographic: Make Digital Your Core Strength – Retail industry drill down

HFS researched nearly 400 $1Bn+ enterprises to understand the impact of a digital business model on their operations and learn the best practices – and the

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Genpact aims for high-end SCM market with Barkawi, but will it learn from past mistakes?

This acquisition is a talent and expertise play for Genpact, enabling growth and adding 170 consultants to Genpact's supply chain capability.

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