Accurate, visionary, and thought-provoking insight into issues that impact your business.
January 2, 2018 This PoV assesses the challenges that pioneering enterprises face in adopting blockchain and highlights several initiatives underway to manage these
January 2, 2018 IPsoft is upping the ante in service management by combining its Amelia virtual agent with the IPcenter platform under the 1Desk branding
December 28, 2017 Digital Transformation takes many forms. We observe six dominant approaches to digital transformation.
December 21, 2017 This Point of View looks at five driving forces in the transformation of procurement: platforms, ecosystems, talent, ‘Amazonification’, and blockchain
December 21, 2017 How procurement buyers experience a market that’s evolving toward more business-outcome focused, flexible, collaborative services.
December 20, 2017 Amazon, Apple, AWS, Facebook, Google, Netflix, Salesforce, Airbnb, and Uber. What have they fundamentally changed?
December 19, 2017 An overview of the impact and steps to be taken by enterprises to comply with upcoming GDPR regulation.
December 15, 2017 How DXC's ENVISION incorporates drawing into digital transformation and other business challenges.
December 14, 2017 We spotlight the results of interviews with 80 BFS leaders to gain critical insights into how this industry is embracing intelligent automation.
December 12, 2017 Genpact's brand refresh includes investments in AI and design-- now it will have to bring the story together for clients.
December 12, 2017 A write up of our recent conversation with Malcolm Frank and Dr. Mary Lacity on Automation, Blockchain and much more
December 8, 2017 How the travel and hospitality industry is gearing up to support digital customer experience
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