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Essential factors for automotive engineering go-to-market success

Advanced capabilities and client partnerships are essential for automotive engineering go-to-market success

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Point of View

The need for speed: BFS firms risk digital failure by taking too long to execute

This report presents new data that shows how BFS enterprises are faring with the definition and execution of their digital transformation strategies.

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Point of View

With GDPR about to strike, who is actually ready? The Industry speaks…

A final poll of global preparedness before the legislation begins

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Point of View

Make Digital Your Core Strength!

Connect experiences to process for exceptional business impact

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Point of View

Triple-A Trifecta pioneer Corning takes aim at data-driven RPA

Our research allowed us the opportunity to learn about the RPA initiatives coming together at an organization where the automation leaders are doing exactly and

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CX leaders have a massive opportunity to impact digital business strategies by mastering AI

Customer Service leaders who think artificial intelligence (AI) stops at chatbots are cutting their careers very short

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Avoid SaaS deployment failure by prioritising post-go-live services

Enterprises are failing to maximise the benefits of their SaaS deployments because they under-estimate the importance of ongoing management services.

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Point of View

Retailers: you must embrace digital in your physical environments too

…or fall behind your competitors’ digital capabilities for boosting customer experience and driving in-store sales.

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HfS Industry Health Dashboard: Banking and Financial Services

The state of the BFS industry and how the service provider landscape is enabling the digital transformation of BFS firms.

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The era of the disruptive mid-tier provider is here: meet Hexaware’s CEO Keech

Phil Fersht interviews Hexaware's energetic CEO R Srikrishna (aka "Keech") to shed some light on what makes a mid-tier provider like Hexaware tick

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Point of View

How Blockchain will disrupt procurement

When blockchain barrels into procurement and the supply chain, you need to read the waves… and surf the rollers

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Point of View

Infographic: 6 ways to succeed as an IT professional

How will IT professionals and leaders survive in the new digital world that's making all of their traditional IT Skills irrelevant?

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