Research & Insights

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Point of View

Industry Impact – The Energy Operations Value Chain

This POV previews our Energy Operations value chain and the in-scope processes and change agents we’ll be examining throughout 2018.

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Point of View

Industry Impact – The Utility Operations Value Chain

This POV previews our utility industry-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.

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Point of View

Aerospace Engineering Go-to-Market Strategy: Digital & New Services

In this PoV, we discuss the top strategies adopted by the aerospace engineering service providers to expand their businesses.

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Point of View

Industry Impact – The Banking and Financial Services Value Chain

This POV previews our BFS-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.

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Point of View

Industry Impact – The Telecom Operations Value Chain

This report previews our telecom-specific value chain and the in-scope processes and change agents we’ll be examining throughout 2018.

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Point of View

Cyber Security Services: What’s in Store for 2018?

A number of the main predictions of drivers for investment in cyber security services in 2018.

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Point of View

Digital Transformation Needs Algorithms and Data

Through knowledge capture and self-remediation across business and IT functions, Arago adds a new quality to the discussions in Intelligent Automation

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Point of View

Radical Operating Model Transformation in Oil and Gas

A multitude of forces is reshaping the oil and gas industry that push the industry to re-imagine the way it operates.

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Point of View

HfS Research Agenda 2018

The updated HfS Research Agenda, serving the real needs of our clients through impactful knowledge and insights.

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Point of View

Why do Automotive Firms Need to Step Up Their Partnerships with ESPs?

Automotive firms can take lessons from telecom firms in engaging engineering services providers in overcoming disruptive challenges

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Point of View

Infographic: The State of Automation in Insurance

An industry drill-down from HfS' research into the maturity of automation and AI in business operations.

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Point of View

Infographic: The State of Automation in Banking

An industry drill-down from HfS' research into the maturity of automation and AI in business operations.

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