Accurate, visionary, and thought-provoking insight into issues that impact your business.
June 19, 2018 The global market leader in contact centers, Teleperformance, has made the first bold move to shake up an industry in desperate need of a shakeup
June 18, 2018 Enterprises should identify true value add cyber security services, that deliver proactive and predictive threat intelligence services
June 15, 2018 Clear communication will help your enterprise survive in the GDPR age.
June 14, 2018 A quick guide to answer the question ‘Who will win this cloud war?’
June 14, 2018 you’ve Integrated your Digital and Traditional Customer Channels.
June 13, 2018 Salesforce has made its largest-ever acquisition, as is takes aim to become the defacto one-stop-shop customer enterprise management suite.
June 13, 2018 Voice of the Customer: Automotive Engineering Services
June 7, 2018 How engineering service providers can help manufacturers with digitizing their value chains and staying ahead of the competition
June 7, 2018 Decision-makers: reset GBS on course for digital transformation and maximise your cost-saving and real-time data opportunities
June 5, 2018 Insurance carriers have an opportunity to harness insurtech to differentiate on customer experience. Here’s how.
May 31, 2018 Use robotic process automation (RPA) to transform source-to-pay (S2P) and set a clear course to competitive advantage
May 29, 2018 Fintechs aren’t disruptive anymore, they’re the new face of finance
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