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RPA Breathes New life Into NPower’s Legacy Systems

RPA helps to side step upgrade issues - enabling back office efficiency without downtime.

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Point of View

The Market Outlook for Robotic Process Automation

The slides for Phil Fersht's presentation at Blue Prism World 2017.

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Point of View

5 Things Companies Must Get Right With RPA

This report give the 5 things that companies should consider prior to choosing to use RPA.

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Point of View

IPsoft’s Amelia can provide the Digital glue between Front and Back Offices to create OneOffice™

IPsoft has a bold ambition to evolve Amelia into a core AI platform, that sits at the intersection of systems of record, systems of engagement and data If it

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Point of View

Blockchain Basics: Q&A For Services Buyers

Questions and Answers To Help Services Buyers Understand Blockchain And It's Potential

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Point of View

Infosys looks to AI to reenergize its business value to clients

At Confluence, Infosys and clients shared how they are bringing AI into business.

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Point of View

A year in hindsight: How we perform work is being redefined before our very eyes

HfS Chief Analyst Phil Fersht takes you through his compendium of insights from the last 12 months from Horses for Sources

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Point of View

HfS Engineering services Top 20: Leading Engineering Service Providers 2016

In this study, we analyze the structure of the engineering services industry, and provide a list of the top 20 engineering service providers.

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Point of View

Intelligent Automation in Telecom Operations

In this PoV, we analyze the current adoption of automation in the telecom industry, service providers’ offerings for automating telecom business processes, of

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Point of View

Redwood gets under the hood of the OneOffice

Redwood is aiming to integrate the digital underbelly into intelligent digital support functions as organization move toward the OneOffice™

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Point of View

Bots in HR – time to get with the program

This POV examines the emerging area of using bots and AI in HR; e.g., for support issues and questions traditionally handled by HR support staff.

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Point of View

Why Don’t IoT PoCs Scale Up?

While many enterprises we talk to are interested in IoT, many of the specific projects fail to move beyond Proof of Concept (PoC)

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