Accurate, visionary, and thought-provoking insight into issues that impact your business.
June 14, 2013 A webcast covering the comprehensive F&A outsourcing study conducted by HfS Research with the support of KPMG's Shared Services and Outsourcing Advisory.
June 11, 2013 HfS recently visited SunGard, the financial services technology business services provider, for an executive briefing on the firm’s services capabilities. The
June 11, 2013 In this document, we examine the newly consolidated BPO division of frontline services giant, Serco. Its Global Services division has emerged as a $1.1B+ BPO on
June 10, 2013 HfS examines market for Legal Process Outsourcing (LPO). Recent cost pressures in corporate legal departments has driven them to seek alternatives to law firms
May 31, 2013 Can a Services Business Really Profit From Sustainability?
May 17, 2013 Slides from the May 16, 2013 HfS webinar featuring Phil Fersht of HfS, Henric Häggquist of Microsoft, John Haworth of Cigna, and Anoop Sagoo of Accenture.
May 14, 2013 This presentation focuses on insurance buyers' views, observations and intentions for 2013 and beyond, when it comes to IT Outsourcing (ITO) and business (BPO).
May 14, 2013 Reports from our large community suggest that executives are deeply troubled by low rates of change adoption.
May 14, 2013 How are you managing enterprise risk? Understand GRC and Capgemini’s new service offering to help you navigate the challenges of developing your own internal
May 6, 2013 Slide deck from HfS Research's April 25th webinar.
April 30, 2013 Next-Generation Software Automation Continues to Makes Waves in Global Business Services.
April 30, 2013 HfS Research concluded extensive research into the banking and financial services BPO market in Q3 2012. This document includes profiles from ten key BFS BPO
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