Accurate, visionary, and thought-provoking insight into issues that impact your business.
July 29, 2013 HfS conducted 25+ unique buyer references to learn about specific service provider’s capabilities. What we discovered was an identifiable trend that is buyers
July 26, 2013 In this document, we discuss Guatemala’s BPO sector in brief and elaborate on Capgemini’s current progress and future plans for BPO delivery in the country.
July 24, 2013 How does Oracle’s Exalytics 3-4 upgrade help customers remain loyal to Oracle?
July 22, 2013 What are the tech macro-market implications of quarterly financial results misses by Google, SAP, and Microsoft?
July 22, 2013 This document examines IBM's Q2 2013 results.
July 19, 2013 This document examines Infosys Fiscal Q1 2014 results.
July 10, 2013 Caesars Entertainment Corporation’s IT department faced the challenge of unifying its IT service management for a diverse user base that was already large and
July 4, 2013 HfS exams IBM's approach to innovation in it's European GTS business.
July 1, 2013 Slides from our June 26, 2013 webinar.
June 25, 2013 The United States is becoming an attractive sourcing location for IT and business services, but how viable is it, and what needs to occur to see more services
June 25, 2013 Puma, the German sports goods company, is searching for alternative materials it can make its products from, shifting from its traditional use of virgin raw and
June 20, 2013 Slides from HfS Research's June 19, 2013 webinar on Visa Reform.
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