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Healthcare ecosystem capabilities and experience can supercharge performance

Cognizant's Boehringer Ingelheim and Horizon wins reflects their performance, experience, and healthcare ecosystem capabilities.

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Generative AI offers personalization and loyalty across the enterprise—if you get it right

Generative AI will empower hyper-personalization efforts across the entire enterprise value chain.

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The dos and don’ts and potential costs of GenAI

Uncover what you should and shouldn’t do when determining how to integrate GenAI into your business—and what to expect to pay.

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Invest in the three HFS innovation Horizons to conquer consumer goods and retail disruption

RCPG firms should make strategic technology investments with a coherent focus on business outcomes.

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HFS’ “RPA is dead” prophecy comes true as UiPath ends its “bot for every user” narrative

To propel its next growth phase, UiPath must center its narrative around the demands of the Generative Enterprise™.

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GBS rebranding: The starting point to help enterprises balance growth and cost priorities

GBS leaders need to focus on value-based outcomes and rebrand as a strategic partner to drive organizational strategic objectives.

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Don’t get flummoxed by data estate modernization. Get focused.

Learn how a leading US Bank worked with Capgemini and Google to modernize its data estate.

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In conversation with Ian Barkin: Dig deep to surface process truths

HFS interview with Ian Barkin on how he sees the process intelligence space evolving.

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Point of View

Modernize or risk disintermediation—A global payment services leader reinvents merchants

Our research is informed by a recent survey with 150 payment providers.

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Automate the mundane to focus human empathy on emotional touchpoints

Bots can't manage people through tough times. Use them to give yourself and your teams the time to be human.

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Point of View

NFTs are more than Bored Apes—and they could play a role in your organization

Enterprises of all shapes and sizes should look beyond consumer hype and endeavor to understand NFTs.

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The seven hills of nearshoring: Lisbon might be Hitachi Vantara’s best-kept secret

Enterprises looking for a partner with a nearshore presence in Europe should take a close look at Lisbon and Hitachi Vantara.

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