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EXL redefining London Market Lloyd’s business around data and AI

The new digital age has finally dawned on the London Market, and digitalization is moving ahead at pace.

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Point of View

Learn from the SaaS choices of OneOffice™ leaders. Part four—productivity or collaboration tools

Learn the choices of OneOffice enterprise leaders vs. those made by tactical laggards. Part 4—productivity/collaboration SaaS.

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Point of View

The right questions helped Novuna close its digital capabilities gap, with Workato

How Novuna saved millions and revolutionized how it works, with an automation and integration platform with Workato at its heart.

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Avoid the buffering wheel—heed experiences from cloud native transformation

Organizations must adapt their operational strategies to become cloud native.

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Learn from the SaaS choices of OneOffice™ leaders: Part three—software development tools

As part SaaS XXV, we identified choices made by OneOffice enterprise leaders. The focus this time is on software development.

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Culture can drive sustainability while you build a transition plan

An article on how Sainsbury's managed its sustainability initiatives, procurement, and used culture in its transition.

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Learn from the SaaS choices of OneOffice™ leaders: Part two—business operations

Which business operations SaaS are OneOffice leaders more likely to be getting value from?

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Focus on how SaaS can change your business

You must focus on how SaaS can change your business, rather than focus on the technical functionality of the SaaS solution.

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Learn from the SaaS choices of OneOffice™ leaders: Part one—cloud partners

In this first in a series on the SaaS choices of OneOffice leaders, we focus on cloud partners.

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Stop fiddling with your old IT services architecture to be cloud native

HFS' research agenda for IT services is all about operationalizing the OneOffice.

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Point of View

How an ecosystem of service and technology partners can help you scale your automation program

How a telecommunication giant scaled an automation program to handle more than 1 million emails a year.

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RPM offers service providers the ultimate opportunity to make a difference

Telehealth enablement like RPM can do more than monitor patients and alert clinicians. It can be the default pre-triage approach.

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