Research & Insights

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Point of View

Ignore the digital health semantics, and focus on the outcomes

A digital health framework that helps organize our thinking about this vast market segment.

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Point of View

Genpact: Bringing Lean Design Principles to Cloud Business Process Redesign

Genpact is subtly developing its cloud capabilities with operational competence to deliver transformation at scale.

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Point of View

Defy DeFi no more!

The market cap for Decentralized Finance (DeFi) is $70B today. It was $1B twelve months back.

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Point of View

When It Comes to Life Business, Digital Is Data

Perspectives from HFS, EXL, and a selection of its Life Business clients on the data-driven future of the industry.

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Point of View

Stop seeing 5G as a future technology in the industrial sector – it’s here today!

This point of view explores the impact of 5G on the industrial sector along with leading use cases.

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Point of View

Adopt emerging tech before it becomes table stakes

Digital health is at the beginning of the end of its journey. The end is near—not because digital health is becoming obsolete but because its underlying are

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Point of View

Improving experience is the top priority for companies

Enterprises are keen to improve the customer experience, employee experience and supplier experience in business services.

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Point of View

THL recovery: over-confident or poised for a surge back?

Leaders in the travel and hospitality sectors are poised to face unknown demands.

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Point of View

Master your data to excel in sustainability

Become an ecosystem leader by conquering your data, road-mapping toward sustainability goals, and pulling others along.

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Point of View

Target segments and value chain activities to expand IoT services

As IoT-based projects in enterprises have begun expediting projects from the pilot phase to achieve their digital transformation goals, HFS believes now is the

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Point of View

Sustainability services: HFS Research will map and define the ecosystem

Our mapping study will provide definition, understanding, and recommendations, for the sustainability services ecosystem

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Point of View

To react to disruption rapidly, build a foundation of customer-centric experience design

How Premier set up a unique digital customer experience that came to the rescue in a crisis

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