Accurate, visionary, and thought-provoking insight into issues that impact your business.
December 8, 2020 In HFS’ recent digital roundtable, supported by IBM, a select group of enterprise delegates gathered to discuss automation’s role in achieving digital
December 4, 2020 HFS sees a “new dawn” emerging from the fog of 2020, and what is clear is that technology alone cannot absorb what has been the biggest shock of a lifetime,
December 4, 2020 “It is not the strongest or the most intelligent who will survive but those who can best manage change.” – Charles Darwin. To survive and thrive, we have
December 3, 2020 400 Global 2000 executives share their views on protecting, adapting, and digitizing their businesses in the new reality
November 25, 2020 HFS assess Quad’s real-life experience of envisioning, deploying, and scaling automation across 29 departments.
November 20, 2020 The PoV explores industrial robotics landscape and describes how service providers can align themselves to it.
November 19, 2020 20 enterprise leaders share their strategies for transforming CX and EX in a virtual world
November 17, 2020 While BFS as a whole may have been less impacted by the pandemic as other industries, some segments, such as collections, are much more exposed.
November 16, 2020 Our previous calls for enterprise leaders and service providers to get ahead of the sustainability services game is now a call to catch up.
November 13, 2020 HFS Research launches its first-ever Telecommunications, Media, and Technology (TMT) Services Providers Top 10 report, due in Q1 2021.
November 12, 2020 HFS provides an assessment on IBM's announcement to split the company by spinning out Managed Infrastructure Services
November 11, 2020 Make automation native within your enterprise to support the priorities of EX, CX, and PX on the road to the OneOffice.
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