Research & Insights

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Point of View

Professional services navigate the ethical seas of GenAI while discovering new opportunities

In a roundtable co-hosted by RRD, HFS brought together legal, business, and technology leaders to understand how these firms are embracing GenAI.

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Point of View

GenAI will re-shape business economics

We explore how GenAI will re-configure essential business economics, such as costs, revenue, and valuations.

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Horizons Report

HFS Horizons: Retail and CPG Service Providers, 2023

This Horizons report analyzes the leading service providers in enterprise retail and CPG innovation.

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Point of View

Points, waves, and fields: The new physics of work

We explore what early innovators have learned about how generative AI will reshape enterprise value.

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Point of View

Introducing your playbook for the GenAI future

How is this study different? Discover lessons learned that make this a must-read series.

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Highlight Report

Genpact opens its first AI center to help enterprises rethink workflows

Genpact’s first AI innovation center opened in London, reinforcing the firm’s efforts to rethink workflows and unlock personalization.

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Point of View

Going all-in on GenAI brings promise (and peril)

We discuss balancing GenAI enthusiasm with delivery concerns.

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Point of View

GenAI’s impact will surpass every other technology

Early adopters rank the overall impact of GenAI over the next few years against other technologies throughout history.

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Point of View

Expect some turbulence as GenAI takes off

An exclusive cohort of early enterprise adopters identify the obstacles most likely to impact your GenAI deployment.

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Highlight Report

ERM operationalizes the roadmap to achieve sustainability goals

To achieve sustainability goals, organizations must operationalize roadmaps and move the conversation away from boardrooms.

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Highlight Report

Akkodis’ consolidation accelerates its presence in the digital engineering market

Getting to know Akkodis is time well-spent for savvy buyers seeking skills at the intersection of digital, IT, engineering, and talent.

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Highlight Report

Google responds to enterprise fears of hyperscaler GenAI control

Google Cloud is pushing the boat out to allay enterprise fears that GenAI represents another way for hyperscalers to exert control.

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