Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 30, 2012 Our recent survey drew 871 sourcing industry respondents split across enterprise buyers, outsourcing providers, and advisors to debate the future of that word
November 19, 2012 This report is the first in a series of reports examining the social business strategies of the leading service providers and enterprise technology vendors.
November 19, 2012 As procurement outsourcing services have matured, more organizations are adding distinctive strategic sourcing and tactical purchasing to the scope of their F&A
November 16, 2012 While our research has shown that shared services and outsourcing programs are creating substantial value for more than 80% of companies, the teams responsible
November 15, 2012 Our research suggests that management technologies have followed the cloud phenomenon, and cloud management will be the most attractive innovation and area in
November 9, 2012 The HfS FormGuide offers buyers a quick way to identify and understand the providers operating within a particular market niche.
November 8, 2012 HfS Research outlines how many chief procurement officers are evolving their approach to outsourcing. To illustrate this, we examine the case of the security
November 1, 2012 After its acquisition of EDS in 2008, HP struggled to find its place in the BPO market. Since that time, HP has regrouped, and its outsourcing services are the
October 31, 2012 The head-long rush to use programmers in India is ebbing. CIOs are suddenly taking more of a “pick your spots” approach: some outsourced IT work may still
October 25, 2012 This paper examines Blue Prism’s robotic automation technology (the first entrant we’ve identified in what we expect will eventually become a crowded vendor
October 24, 2012 This document includes profiles from 18 service providers with information that will help buyers understand new capabilities and focus areas from major Profiles
October 24, 2012 This document presents the key findings of our contract analysis, highlighting the changes in buying behavior, service provider strategies and recommendations
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