Accurate, visionary, and thought-provoking insight into issues that impact your business.
March 19, 2012 Analysis of the procurement outsourcing market in 2011. Includes analysis of marketshare, market trends, buyer process decisions, and potential relationship
March 4, 2012 HfS Research views IBM's Security Services group as offering a heft, breadth and depth of capability, reputation, and global footprint that few rivals in the
March 2, 2012 This report portays service provider profiles for HfS Research's Business Platform Map for 2012. These profiles will enable buyers, vendors and investors to of
March 2, 2012 The analytics service mix has been defined differently by a myriad of service providers, which frankly confuses buyers. In this document, we define analytics
February 29, 2012 This report presents an analysis of the domestic BPO opportunities for the Asia Pacific region, excluding Japan, including a market overview and heat map.
February 29, 2012 HfS believes that the legal process outsourcing market is set to grow exponentially. LPO started out as a cost arbitrage and has matured beyond that to offer to
February 29, 2012 This RapidInsight™ outlines the characteristics of the next generation of outsourcing deals, discussing outcome-based pricing, data privacy protection, and
February 27, 2012 Now in its 20th year, NASSCOM's annual India Leadership Forum was hosted over three days in Mumbai’s unusually pleasant weather, with more than 1,500 and more
February 19, 2012 Buying Team became Proxima and ICG Commerce became Procurian. The rationales behind their name changes are quite different, but both changes are a response to
February 5, 2012 We explore the reasons for partnering in the cloud services world, examines the challenges that both buyers and providers face, and outline for services and how
February 5, 2012 Our research shows that aggressive global expansion and changing workforce characteristics have elevated the importance of recruiting, talent management, and
January 31, 2012 Running business applications on cloud services entails new IT security and business risks, notably around data privacy, compliance and reliability. HfS issues
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