Our research shows that aggressive global expansion and changing workforce characteristics have elevated the importance of recruiting, talent management, and performance management. While some human resources executives have transformed their administrative-focused organizations and regionalized departments to improve their strategic value to their operational and functional counterparts, many organizations fall short of true “transformation.” While these organizations focus on efficiency, their business counterparts’ strategic talent management issues go unresolved—with significant opportunity cost to market growth and other corporate initiatives. Following a transformation, does your human resources team focus more on the business than administration?
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