Accurate, visionary, and thought-provoking insight into issues that impact your business.
December 5, 2016 This PoV launched the 2017 Trust-as-a-Service HfS Blueprint Report.
December 5, 2016 OneOffice is the endgame, where the digital enterprise can work in real time to cater for its clients' needs as they arise.
December 2, 2016 The rise of Virtual Agents is highlighting both a holistic approach to automation as well as the impending disruption.
December 1, 2016 This is the Q3 2016 edition of our quarterly engineering services outsourcing trends analysis.
December 1, 2016 This Blueprint covers the market for Procurement As-a-Service, including the innovation and execution capabilities of 15 providers.
November 29, 2016 Where are retail organizations on their journey to achieve intelligent operations?
November 28, 2016 Quality customer experience and support through the entire lifecycle of any product or service is increasingly central to business success.
November 23, 2016 This PoV proposes a new industry metric as a guidepost to help organizations assess the impact of sophisticated HR technology.
November 21, 2016 HfS explores the trends in outsourcing contracts awarded in the last 24 months. Has the downward spiral in TCV reached the bottom?
November 17, 2016 HfS examines pricing methods behind over 2,000 live BPO contracts. Has the world abandoned FTE in favor of outcome-based pricing?
November 17, 2016 This HfS Blueprint Report looks at the innovation and execution capabilities of 13 PLM service providers in detail.
November 14, 2016 When contracting for Energy Operations services and governing the engagement, what should Oil & Gas executives focus on?
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