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Point of View

Big Pharma Must Invest in Distributed Ledger Technologies to Secure Their Supply Chains

A look at how a few companies have used distributed ledger technology to power better secure distribution practices.

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Point of View

Building collaborative partnerships is key to success in the automotive industry

The automotive industry is one of the most competitive markets, this report examines how forming collaborative partnerships are helping some firm's emerge as

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Point of View

Develop 3D printing services for continuity planning in manufacturing and healthcare supply chains

For BCP in manufacturing, healthcare, and any industry at risk of supply chain disruption, providers must arm themselves with 3D printing capability.

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Point of View

Mortgage innovation cannot stop at the front office! Lenders must beat down back-office process debt to achieve the Digital OneOffice.

Mortgage lenders are making strides toward the Digital OneOffice using emerging tech and process optimization—but they need to think bigger than task-specific

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Point of View

Supply chain leaders must address modern slavery to mitigate risk and save millions from forced labor; it starts with visibility

Addressing modern slavery is not just about brand image and mitigating business risk—it’s a moral (and legal) obligation.

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Point of View

F&A BPO buyers must consider the current technology climate and the environment when assessing locations

With so many aspects to consider- technology, politics, talent, environmental constraints, etc.- F&A BPO buyers must take a holistic approach when it comes to

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Top 10 Report

HFS Top 10 Salesforce Services 2020

In the 2020 HFS Salesforce Services Top 10 Report, we analyze the capabilities and vision of eleven service providers.

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Point of View

Service design and design thinking efforts must recognize every end user; the public sector’s digital struggles are a stark reminder

Yes, we all know to consider the end user—just be sure to cover every end user: it’s critical whether you’re in local government or a CMO.

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Point of View

Some vendors are stepping up to the mark by providing free access to home learning tools. Other vendors must join in to prove they have delivery at

IBM/Cisco and TCS are leading the way with free access to their remote access platforms to assist schools with remote learning as families are stuck at home due

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Point of View

Don’t overlook China for manufacturing outsourcing because of COVID-19 supply chain disruption

This PoV acts as guidelines for enterprises making decisions about diversifying their manufacturing operations from China.

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Point of View

Reimagine your manufacturing operations continuity plan in the light of COVID-19

This PoV provides guidelines for both manufacturers and service providers to use for formulating a continuity plan.

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