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Top 10 Report

HfS Blueprint Report: Procurement As-a-Service 2015

The new Procurement As-­a-­Service Blueprint looks at the changes that have arisen in this market since our initial Blueprint in 2013 across a record 18

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Point of View

Assets to Outcomes: Transforming Security into Digital Trust

Trust is the cornerstone of any economy. In an increasingly digital market, can brands and service providers translate "security" into "digital trust" to the to

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Point of View

The Costs of Automation

The journey into the As-­a-­Service Economy is a risky one with many bumps to be hit on the road ahead. Organizations not only run the risk of being disrupted

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Point of View

Personalizing Medicine with “Intelligent Data” in the As-a-Service Economy

Approximately 3 in 4 pharma & healthcare participants rank “Intelligent Data”—real­time applied analytics models, techniques, & insights from big having

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Point of View

Engineering Services Namesakes

"What's in a name?" asked Shakespeare in Act II, Scene II of "Romeo and Juliet" and we at HfS are asking the same question ourselves as we evaluate services

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Point of View

4 out of 5 Insurance BPO Clients Want More Digital Enablement

An overwhelming majority of insurance executives (80%) believes that their BPO provider should embed digital capabilities in insurance operations, with 21% and

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Point of View

Deconstructing The Rapidly Maturing RPA Conversation

The discussions around RPA are rapidly advancing, reflecting an increased market maturity as concepts quickly evolve into actual solutions.

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Point of View

Reimagining Genpact For The As-a-Service Economy

During its recent industry analyst and advisor day in Boston, HfS analysts were invited to “reimagine” Genpact—to form a fresh picture of what it could by

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Point of View

Why ignio Gives TCS The Power To Shine

ignio™ stamps TCS’s proprietary footprint onto the autonomics market and brings capabilities for the technology provider to share direct with clients as as

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Point of View

HP Sketches Out A New Identity

HP recently outlined their vision for the two publicly traded companies it will be split into this year. For the enterprise side, the message was one that will

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Point of View

Empathy: A Cornerstone To Design Thinking With Analytics

This POV looks at how the addition of empathy and deep human understanding are two crucial components of being creative in utilizing the concept of design

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Point of View

Three Factors That Will Catalyze KPMG’s Data & Analytics Growth

KPMG has recognized that at the breakneck pace of the analytics market, it needs to place its bets carefully and play in its sweet spots. Its asset-led growth

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