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February 27, 2020 Citizens Bank reinvents collections segmentation and creates a trust-based foundation for smart analytics scale
February 27, 2020 A recent HFS executive roundtable supported by Celonis, held in February 2020 in London’s Ritz Hotel, brought finance and accounting (F&A) leaders from with
February 26, 2020 Manufacturing providers have a strong focus on sales, marketing and aftermarket services; to cut through the competition, success stories must shine.
February 26, 2020 Despite continued growth from challenger banks they are struggling to make profit – incumbents investing in their own offerings could outlast them.
February 26, 2020 In this report we examine the growing demand for nearshore delivery capabilities in Europe, and why executives must pick locations carefully.
February 26, 2020 The latest HFS survey (December 2019) on the state of integrated automation showed that 45% of enterprise leaders (see Exhibit 1) have different centers of for
February 25, 2020 In this PoV, we discuss how the client leaders can make the digital switch happen in their organizations by using engineering support services as key and with
February 24, 2020 The results of our 2020 Robotic Transformation Software Customer Experience (CX) Survey are in and the outlook is....tepid
February 24, 2020 The PoV analyzes the rationale behind the acquisitions in this space and provide pointers that service providers should keep in mind for Industry 4.0 focused
February 24, 2020 The potential for disruption and disintermediation is high and telcos need to look beyond cost cutting and innovate their offerings and operations.
February 21, 2020 The 2020 HFS Top 10 Digital Workplace Design Services report examines the role service providers play in the highly competitive market.
February 21, 2020 The PoV describes the benefits of edge computing including recent examples of deployments and outline how an industrial enterprise can leverage the same for its
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