Accurate, visionary, and thought-provoking insight into issues that impact your business.
September 19, 2014 Last month IBM announced a new Global Business Services (GBS) Talent and Change practice. Since HfS watches GBS and the employee experience very closely, we its
September 16, 2014 Cognizant's $2.7 Billion purchase of healthcare solutions company Trizetto is not only the largest acquisition by an Indian service provider but changes the in
September 16, 2014 The findings of our survey - the largest annual quantitative research study on services and outsourcing, conducted in June 2014.
September 9, 2014 This paper analyzes the 35 outsourcing deals announced in August 2014.
September 8, 2014 This is a story about how two of the top five India-centric IT service providers penetrated one of their top accounts ($250M+).
September 8, 2014 Slides from the September 4, 2014 HfS webinar.
September 3, 2014 This Blueprint assesses the capabilities of providers of SAP Services along the whole SAP Services value chain.
August 28, 2014 With up to 50% of ITO buyers in our 2014 State of Outsourcing survey considering churning their current service provider this POV looks at just how 20 of those
August 28, 2014 This POV discusses the top three reasons why innovation doesn't occur in most outsourcing relationships. Despite best intentions, organizations that fail to not
August 27, 2014 We add new datapoints and perspectives around insurance platform adoption gleaned from analysis of 219 insurance BPO contracts and exhaustive conducted during
August 26, 2014 The results from our 2014 State of Outsourcing survey are reshaping the crowd-sourced weightings. We explain the new weightings and look at how an increased on
August 26, 2014 Lessons can be learned from the airline industry as Talent Acquisition Service leaders travel to compete for global business and inspire and motivate their to
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
