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The Future of Social Business Is Already Here

This RapidInsight explores the adoption of social platforms and tools across the enterprise via an interview with Dion Hinchcliffe a leading practitioner in the

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Point of View

Oracle Goes Proactive

Oracle's stepped up product innovation gives customers and service providers new opportunities.

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Point of View

Can a Computer Make you Coffee?

IBM, a leading developer of cognitive computing technologies is continuing to evolve IBM Watson by enabling it to enter into the self service segment of CEM and

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Point of View

Can Salesforce and Workday’s Hook-Up Genuinely Hurt SAP and Oracle?

With $250 billion a year being plowed into integrating and managing SAP and Oracle, the SaaS upstarts face a massive task to integrate multiple cloud apps to

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Point of View

Blame it on Sao Paulo

Why Accenture’s Entry Into The Brazilian Mortgage Processing Market Could Transform the Global Credit Services Industry.

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Point of View

Supplier Watch: Oracle on More Solid Software Ground

Oracle’s FY14-Q1 financial results rate as a mini-comeback.

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Point of View

Engaging the Extended Enterprise of the Future

Slides from our September 16, 2013 webinar.

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Q2 Service Provider Wrap-Up

This document examines the leading IT and business service providers revenue growth in Q2 2013.

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SAP Chants Big Data KXEN

Why would SAP buy another predictive analytics piece with KXEN?

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Point of View

Capgemini Stretches into Big Data Cloud with ‘Elastic Analytics’ Solution

Paris-based consulting, technology, and outsourcing firm Capgemini launched a new BI analytics solution last month dubbed “Elastic Analytics.”

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Point of View

It’s the Enterprise, Stupid

Detractors of Microsoft’s intent to acquire Nokia cite the relevance of Windows 8 in a smartphone market dominated by Android and Apple’s iOS. But HfS the

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Point of View

Concentrix Buys into the Customer Experience Winners Circle with IBM’s Call Center Business

SYNEXX has acquired IBM’s CRM BPO business for $505 million ($430M in cash and $75M in stock) and will integrate IBM’s previous business into SYNEXX’s

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