This RapidInsight explores the adoption of social platforms and tools across the enterprise via an interview with Dion Hinchcliffe a leading practitioner in the space. Dion literally wrote the book on the topic (“Social Business by Design”) and he shares his insight with HfS as we further explore steps an enterprise should take to maintain relevancy in this age of digital disruption. The report concludes with a vision of how social platforms will continue to impact businesses in the years to come.
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