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Point of View

New tech is disrupting how enterprises consume services

New tech firms are applying AI and GenAI to rip up the way services get done.

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Hot Tech

HFS OneOffice Hot Tech: TrueFoundry

TrueFoundry offers a self-hosted cloud-agnostic platform that enables enterprises to build and scale their Gen AI use cases.

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Point of View

BFSI’s fast track to GenAI value hinges on resolving five crucial debts

BFSI's GenAI value hinges on resolving five key debts—technology, culture, skills, process, and data—to achieve sustainable value.

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Market Impact Report

Stop dreaming and start doing – your practical and urgent guide to winning with GenAI

How to identify if your enterprise is a GenAI Doer or Dreamer; why that matters and how you can change.

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Highlight Report

LLM leader shakes GenAI market with enterprise software licensing

Leading LLM firm responds to enterprise GenAI concerns with software licensing. But it won't suit those still dabbling with POCs.

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Hot Tech

HFS OneEcosystem Hot Vendor: Eclypses

Eclypses: A revolution in cryptographic solutions for safeguarding data and information in transit, on-premises, or in the cloud.

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Point of View

ChatGPT-4o comes with a new focus on enterprise needs

A deep-dive on ChatGPT-4o's new focus on enterprise needs

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Point of View

Five ways GenAI disrupts the enterprise

Generative AI changes the enterprise in five significant ways - from how we use our data to how we organize and manage our teams.

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Highlight Report

How enterprises can have their BPO cake and eat it, too

Many enterprise leaders are demanding more for the same from their service providers. But can we have our cake AND eat it?

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Point of View

How to choose the right LLM for your business challenge

Choose your LLM for its fit with your business goals and use cases and take control of your digital destiny. Business first - tech second.

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Point of View

CX leaders find they are in the same GenAI boat—and it’s not moving nearly fast enough

The customer experience function is not reaping the benefits of GenAI.

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Point of View

How you can exploit LLMs to drive human-like cognition into your business processes

Understanding how your business can exploit human-like cognition with Generative AI is a new business fundamental

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