Research & Insights

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Point of View

The band-aid to hide a medical debt shame will not last long

Efforts to limit medical debt in credit reporting will not address people hurting and the greed intrinsic to our healthcare system.

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Horizons Report

HFS Horizons: Sourcing and Procurement Service Providers, 2024

HFS envisions procurement as the ‘ecosystem builder’ for the enterprise, not just a cost-focused, back-office function.

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Point of View

Five ways GenAI disrupts the enterprise

Generative AI changes the enterprise in five significant ways - from how we use our data to how we organize and manage our teams.

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Point of View

Four is greater than three: Health equity added to the Triple Aim of Care

The urgency to address health equity has never been greater and incorporating it with the triple aim is a must.

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Highlight Report

How enterprises can have their BPO cake and eat it, too

Many enterprise leaders are demanding more for the same from their service providers. But can we have our cake AND eat it?

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Market Analysis

HFS Pulse Outlook for Retail and CPG

HFS’ 2024 Pulse data and state-of-the-market summary for Retail and CPG are here!

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Market Analysis

HFS Pulse Outlook for Platform Economy

HFS’ 2024 Pulse data and state-of-the-market summary for Platform economy are here!

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Highlight Report

Procurement is plagued by convoluted internal processes

This report talks about the procurement orchestration and the role of ORO labs platform.

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Highlight Report

NTT Research’s innovation can enable a new care delivery paradigm

A need-based intervention can help optimize dwindling clinical resources, improve health outcomes, and reduce costs.

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Point of View

Generative AI eats SaaS

Generative AI is allowing companies to rethink their dependence on SaaS. Building the future of software best tune and future proof for their business.

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Market Analysis

HFS Pulse Outlook for Technology, Media & Telecommunications

Our Pulse series is designed to provide recurring state-of-the-market updates on IT and services trends and investments.

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Point of View

rhino.ai brings genAI and BRDs to automated software development

Rethink how you modernize your applications to create long-term value through universal composability that can be used on any platform.

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