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Highlight Report

Genpact’s GenAI slashes insight-creation effort for life sciences and healthcare

Genpact has cut the labor effort for insight in healthcare by 90% using GenAI.

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Point of View

Health plans must stop prior authorizations and quit putting consumers at risk

Prior authorization is a dangerous business practice that does nothing but put people who need care at risk.

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Market Vision Paper

Simplicity is the new differentiator

This research paper aims at understanding what key principles should underpin simplification initiatives in the telecom industry.

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Market Analysis

Competitive Intelligence from July 2023

In this month’s Competitive Intelligence report, we’ll cover technology, banking and financial services, healthcare and more.

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Highlight Report

Ascendion grabs Nitor Infotech to match boom in client demand for GenAI

Ascendion’s acquisition of India-based Nitor Infotech could offer engineering services customers more access to GenAI solutions.

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Point of View

A 360° view of the health consumer will improve the triple aim of care

A 360° view of the health consumer will sustainably improve all attributes of the triple aim of care and keep us healthy, longer.

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Highlight Report

EY fixes flaws in GenAI to deliver large-scale code migration for financial services client

GenAI does not have all the answers when converting code, as EY discovered in its work for a financial services client.

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Highlight Report

Capgemini puts its money where the growth is—APAC

Capgemini acquired Japanese firm BTC to enhance its APAC strategy.

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Highlight Report

ServiceNow reconfigures its ecosystem to build out workflows enabled by GenAI

ServiceNow drives new horizontal partnerships around automation and AI, with GenAI capturing the imagination of a hyped market.

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Highlight Report

HCLTech drives business ops and experience with live GenAI

HCLTech has remained a quiet early adopter of GenAI initiatives, delivering real case studies with tangible outcomes.

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Highlight Report

IBM uses GenAI to help Euro telco call-center team work better

Valuable insight is going to waste in call centers. IBM found a fix with generative AI.

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Highlight Report

Capgemini joins in GenAI’s me-too mire

Capgemini now has a GenAI portfolio. Enterprise leaders must ask if their partners are answering the right questions.

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