This write-up shares real examples of how state and local government agencies are putting citizen and employee interest at the heart of designing a more effective and efficient way to work and create value.
The stories address challenges and changes in procurement, finance, data sharing, and changing behaviors for better outcomes, e.g., compliance, loyalty, engagement, and safety — at the Illinois Department of Child and Family Services and CIO, Tennessee Department of General Services, Emory University, and the Georgia Department of Administrative Services.
These initiatives are bringing together behavioral economics (why people do what they do), data and analytics, design thinking, “choice” architectures, and business outcome metrics to better understand and map actions, processes, and digital technology for a new way of working in government. They address this core challenge: How do we create better value for constituents from public institutions around outcomes and with new ways of working?
Register now for immediate access of HFS' research, data and forward looking trends.
Get StartedIf you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
