March 18, 2020
In this PoV, we highlight some of the key initiatives and client engagement details of Teleperformance and recommend pathways that other service providers must follow to thrive in customer experience space.
If there is one lesson we will eventually take from COVID-19, it’s the paranoia that government and business leaders now live with: the constant fear that a crisis like this could ever catch them cold again. This paranoia must spur...
Migrating to cloud applications can achieve speed, flexibility, and ease of management of IT environments. However, it can also be a mammoth undertaking technically and organizationally. A merger, acquisition, divestiture, or end of life of a legacy system presents an...
