Genpact Buyers’ Guide

WHAT THIS BLUEPRINT REPORT COVERS

This is a comprehensive buyer focused analysis of IT and BPO service provider Genpact. Within this guide Genpact’s core offerings, financials, strengths, weaknesses and strategy are analyzed. HfS also provides its unique take on what make Genpact a correct fit for organizations.

KEY SERVICE PROVIDER DYNAMICS

• Genpact is reimagining itself, while keeping its core business process management and analytics capability intact, and finding its way forward with design thinking and digital transformation.
• Proven capability for making holistic changes across a client organization to drive productivity. Known for it. For example; Genpact built in a productivity target of 20% cost efficiency through RPA with a retail client.
• Perfected point process optimization capabilities and methodologies such as Smart Enterprise Process.

WHO SHOULD READ THIS REPORT

• Sourcing Managers
• Procurement Professionals
• Buyer Department Heads

WHAT YOU’LL KNOW AFTER READING
Buyers will have a precise idea of Genpact financials, strategy, offering capability, strengths and weaknesses. This will enable them to make better informed sourcing decisions to not only outsource specific services but future proof their organization in the context of the As-a-Service Economy.