Top 10 Reports

HfS Blueprint: IT Services Masters 2017

The 2017 HfS IT Services Masters Blueprint provides a market overview and evaluation of the 18 largest providers operating across IT Services space, including Infrastructure Management and Enterprise Cloud, Application Development and Management, and Digital Strategy and Consulting services. The report considers trends that are shaping the industry, alongside the movements, strengths, and challenges faced by particular vendors. The report focuses on the buyer needs of organizations with more than $1 billion revenue.



  • Detailed Market information across the IT Services industry
  • How vendors are pulling together services across the broad IT Services industry to meet client demands
  • The key trends shaping the industry, including broader challenges impacting all providers operating in the space
  • The key strengths and challenges faced by service providers, alongside core coverage areas and partnership information.
  • The key differentiators of service providers operating in a complex and competitive marketplace.



  • Firms are investing heavily across their IT offerings to build out capabilities that meet the needs of the modern enterprise.
  • Automation technologies are being embedded into service operations to enhance service quality and consistency and reduce costs
  • Consultancy becomes a key wrap around across IT Services to ensure the right solutions are selected to meet specific business challenges
  • Firms build innovative models to attract and retain key talent, and supplement their offerings and capabilities with strategic acquisitions
  • Traditional IT services are making way for digital and as-a-service offerings which better meet the needs of the modern enterprise
  • Partnership eco-systems are developing to support the increasing scope of modern enterprise IT


Executive leaders and business unit leaders, technology leaders, advisors and outsourcing managers in all industry sectors.


Accenture, Atos, Capgemini, CGI, Cognizant, Deloitte, DXC, Fujitsu, Genpact, HCL, IBM, Infosys, NTT DATA, Syntel, TCS, Tech Mahindra, Wipro, Unisys

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