HfS Blueprint Market Landscape – Procurement Outsourcing Services

July 24, 2013

The HfS Procurement Outsourcing Market Landscape, 2013 is based on the following inputs:

Procurement Enterprise Buyer Interviews: 33 enterprise buyers were recently surveyed per their buying intentions and attitudes towards Healthcare Payer BPO services during December 2012 and January 2013, Up to 5 client references have been sought per Healthcare Payer service provider, and 30 additional qualitative interviews conducted to add context and insight into key trends and dynamics.

Service Provider Briefings and Healthcare Payer Contract Information: Over 395 live Procurement Outsourcing contracts across the 15 major procurement services providers were collected and 550 data points were analyzed.

HfS Analysts and Industry Influencers: Inputs and opinion from key influencers in the market were included, in addition to the HfS analyst team.

HfS Sourcing Executive Council Members: Members of HfS buyer community were consulted on their experiences, attitudes towards procurement outsourcing issues and the market.

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