Top 10 Reports

HfS Blueprint Market Landscape – Transformational Customer Experience Management Services

The Transformational CEM Services HfS Blueprint Market Landscape is part of a series of ongoing Blueprint Reports by HfS. This report does a deep dive into the CEM/CRM market size and forecast, key market dynamics, the competitive landscape, and a CEM/CRM market analysis. Contract data was used for all analysis and encompasses more than 130 multi-process contracts.

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HFS TMT (Telecom, Media, and Technology) Service Providers Top 10 2021

The HFS TMT (Telecom, Media, and Technology) Services Providers Top 10 2021 report examines the role service providers play in the TMT industry. We assessed and rated the TMT-specific service capabilities of 13 service providers across a defined series of...

HFS Top 10: Hyperscaler Cloud Service Providers 2021

The HFS Top 10 Hyperscaler Cloud Service Providers examines the leading services firms developing their partnerships, solutions, and capabilities on delivering cloud services value stream solutions. HFS analyzes 12 global service providers across a defined series of innovation, execution, and...

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