When discussing quality issues, the North Star, for most organizations, is embracing digital engineering and progressing toward cloud-native transformation. However, without putting assurance at the heart of these transformation journeys, they will unlikely progress or achieve their business objectives. Envisioning and assuring business outcomes must be central to any transformation.
There is an enormous enthusiasm across the quality assurance community. Yet, the cross-fertilization with software engineering and delivery and broader business functions is modest. The Assuring the Generative Enterprise™, 2024 Horizons study focuses on transformation and innovation, not just functional testing and IT-centric use cases. Key aspects are transformational outcomes and assuring change agents such as automation and AI. A particular focus is being placed on how service providers are assuring emerging generative artificial intelligence (GenAI) capabilities.
Note: All service providers within a Horizon are listed alphabetically.
Source: HFS Research, 2024
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