The HFS Horizons: Employee Benefits Administrators, 2023 report examines benefits administrators’ role in managing benefits for employers. We assessed and rated the service capabilities of 25 benefits administrators across dimensions addressing Why? What? How? and So What?
This report includes detailed profiles of each benefits administrator or service provider, outlining their Horizons placement, provider facts, and detailed strength and development opportunities.
The report specifically focuses on industry-specific capabilities for benefits administrators as defined in our value chain. It does not focus on horizontal IT or business process services, such as application management or finance and accounting outsourcing, which may be delivered to employers.
Note: All service providers within a “Horizon” are listed alphabetically
Source: HFS Research, 2023
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