Market Analysis

HfS Market Index N.A.: IT Services and BPO Market 2013 – 2017, Q2 2013

This document provides HfS Research’s market sizing and forecasting for North American IT and BPO services market from 2012 to 2017. The data in this report takes full calendar year 2012 results into consideration.

This report analyzes the North American market for IT and BPO Services providing market size and forecasts for the following markets:

  • F&A BPO
  • HR BPO
  • Industry Specific BPO
  • Application Development and Management
  • IT Infrastructure Management
  • IT Professional Services
  • Other IT Services (including support and training services)


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