The robotic process automation (RPA) market has changed substantially in the last year. As the global pandemic shone a bright light on the precise state of every enterprise’s digital maturity, or lack thereof, the need for RPA was further cemented to help automate and enable “work-from-anywhere” processes and help achieve the wacky new abnormal we’ve now all embraced.
Continued big ticket funding for RPA software, planned and potential IPOs, and the burgeoning M&A activity of leading enterprise software companies scooping up RPA companies is rapidly pushing us towards the end of the standalone RPA era. The market is rapidly moving towards a more comprehensive set of capabilities beyond piecemeal tooling as enterprises strive to make automation native within their post-pandemic OneOffice roadmaps.
As the pre-eminent firm tracking the automation market, we felt it was necessary to provide one final RPA market update before it becomes unrecognizable. This report is a dynamic update to our 2020 RPA Software Products Top 10, published in February 2020.
This report assessed 17 providers of RPA software across a defined series of execution, innovation, alignment with the HFS OneOffice, and voice of the customer criteria, showcasing the overall leaders and top 10 performers by sub-category.
RPA Software vendors features in this report include:
Appian (Jidoka), Automation Anywhere, Blue Prism, Datamatics, EdgeVerve, Hyland (Another Monday), IBM Software (WDG), Jiffy.ai, Kofax, Kryon, Microsoft (Softomotive), NICE, PEGA, SAP, ServiceNow (Intellibot), UiPath, WorkFusion
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