HFS envisions procurement as the ‘ecosystem builder’ for the enterprise, not just a cost-focused, back-office function. As the role of procurement radically transforms, the client expectations from third-party source-to-pay (S2P) services are also rapidly evolving.
The HFS Top 10 S2P service providers report examines 12 service providers across a defined series of innovation, execution, and voice of the customer criteria. The report highlights the overall ratings for all participants and the top five leaders for each sub-category. The report looks at S2P capabilities as defined by our value chain. It focuses on ongoing third-party services (outsourcing and managed services) and does not include short-term sourcing or procurement projects.
This report also includes detailed profiles of each service provider, outlining their overall and sub-category rankings, provider facts, and detailed strength and development opportunities.
SERVICE PROVIDERS WE DISCUSS
Accenture
Capgemini
Datamatics
DXC
Genpact
GEP
HCL
IBM
Infosys
TCS
Wipro
WNS
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