Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Point of View

Healthcare cybersecurity needs prioritization, not more protection

Healthcare CISOs must move beyond blanket protection and prioritize data security based on purpose, risk, and lifecycle.

Read More
Point of View

CHROs, this is your moment to co-architect the agentic enterprise

IBM’s HR transformation shows how CHROs can rebuild the operating model first and lead the shift to the agentic enterprise.

Read More
Highlight Report

With Salesforce overhauling its partner program, CIOs must reset how they buy

Salesforce revamps partner program to drive outcomes, pushing partners beyond deal closure to real value delivery.

Read More
Horizons Report

HFS Horizons: Agentic Services, 2026

An assessment to understand the why, what, how, and so what of service providers offerings across the agentic services value chain.

Read More
Point of View

CAPS consolidation is starting, and survival will require Services-as-Software™

Health plan CIOs must strategically choose the right SaS enabler to deliver CAPS functions as the CAPS market consolidates.

Read More
Market Impact Report

AI is ready, but your operating model and change muscle are not

The leadership blueprint for turning AI momentum into disciplined, defensible scale you can defend.

Read More
Point of View

Stop treating India as only a services hub; a platform shift is already underway

India’s startup ecosystem is evolving from services delivery to building enterprise platforms aligned with the SaS shift.

Read More
Point of View

Retailers, implement HFS’ Delegated Commerce framework to sustain your business

Delegated Commerce captures the shift to upstream intent, delegated decisions, orchestration-led advantage, and modular execution.

Read More
Highlight Report

Leadership, data, and talent will either make or break your GCC’s AI value strategy

GCC leaders discussed, debated and decided the solutions on driving the AI value is leadership AI literacy, data, skilled talent.

Read More
Operational Playbook

Care delivery must adopt AI strategically to survive the 21st century

US hospitals are at risk of closure due extreme financial distress. Their CIOs can alleviate challenges by smartly enabling AI.

Read More
Highlight Report

Without industry-native operational autonomy, you’ll just keep babysitting copilots

Scaling agentic AI requires industry-native context and trust architecture, Infosys–Anthropic partnership aims to solve for both.

Read More
Highlight Report

UiPath’s WorkFusion acquisition reframes the compliance operating model

UiPath’s WorkFusion acquisition reframes compliance from a staffing model to governed, agent-prepared investigations.

Read More
1 2 327

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]

    Contact Ask HFS AI Support