Research & Insights

Explore our latest research, analysis, and thought leadership.

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Market Analysis

The Specialists: The Rise and Evolution of Robotic Process Automation (RPA) Pure Play Service Providers

This report spotlights six of the leading pure play firms specializing in RPA services

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Point of View

Propel your business operations “Straight to Digital” with Digital Associates

How five companies are using digital associates to create better experiences for stakeholders

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Point of View

IT service providers, partner up with a top-notch integration tool to meet the demands of a COVID-19 B2B

This POV highlights the importance of integration software and how Wipro Appirio is using MuleSoft to help clients.

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Highlight Report

HFS Highlight: Accenture’s getting people back to work through Covid-19 by powering the People + Work

This report takes a look at how Accenture is working with an alliance of CHRO's to help people get back to work.

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Highlight Report

HFS Highlight: Powered by Google Cloud, TCS introduces WaferWise to detect wafer anomaly in semiconductor

Explores TCS WaferWise that enables quality management of semiconductor manufacturing.

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Highlight Report

HFS Highlight: Persistent expands its partnership with Dassault Systèmes in Europe

In this report, we explore that how this partnership will benefit the industrial manufacturing clients of Persistent in Europe

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Highlight Report

HFS Highlight: Accenture acquires Byte Prophecy to show its clients the KPI impact of their data, and AI

Find out how Byte Prophecy augments Accenture's data analytics and AI capabilities

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Highlight Report

HFS Highlight: Cognizant enters Workday services market by acquiring Collaborative Solutions

Cognizant continues to make significant investments in 2020 – with a bold move to gain stronger talent base

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Highlight Report

HFS Highlight: CSS Corp moves 100% of staff to work from home

In this report, we examine how CSS Corp managed to move 100% of its workforce to work-from-home at the onset of the Covid-19 pandemic

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Highlight Report

HFS Highlight: Luxoft’s Agility and DXC’s reach and infrastructure is paying dividends for clients

Find out how Luxoft and DXC have managed to support their clients change their working patterns in response to the conditions that the Covid-19 pandemic has

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Highlight Report

HFS Highlight: HCL Domino gets new low-code capabilities in the firm’s latest investment in platform

Since acquiring Domino from IBM, HCL has been working to revive the platform, making it one for enterprise clients to keep on their radar.

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Point of View

COVID-19: Mid-level managers need to nail their soft-skills in this crisis

Furloughs and lay-offs definitely stress employees, but employees working remotely have witnessed a unique problem from mid-level managers during this pandemic.

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Highlight Report

HFS Highlight: EXL PayMentor is taking debt collection digital

EXL have developed PayMentor, a modular solution that aims to streamline early-stage debt collection, and boost effectiveness.

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Highlight Report

HFS Highlight: Microsoft focusing Azure Quantum on real-world problems but IBM still leads the way

This month (May 2020), Microsoft announced that customers and partners can also start using Azure Quantum primer.

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Highlight Report

HFS HIGHLIGHT: Hexaware invests in cloud solutions to help clients through the post COVID-19 era

Recent HFS Research anticipates a spike in cloud investments as enterprises try to handle accessibility challenges with core systems.This article focuses on

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Point of View

Enterprise leaders, consider these factors before choosing your data science and machine learning

Key trends from HFS Top 10 report on the top data science and machine learning platforms, with insights for enterprise IT leaders

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Point of View

Bolster your digital manufacturing capability through acquisitions—the Accenture way

In this PoV, we discuss how this latest acquisition is a win-win scenario for both Accenture and Callisto.

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Highlight Report

HFS Highlight: It’s official- Microsoft is acquiring RPA vendor, Softomotive. Now this is what a bot

Microsoft announced its acquisition of Softomotive to enable citizen developers across its customer base.

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Point of View

HFS’ Four Phases of Paradigm Shock drives the people-powered organization

Leadership needs to pivot at a pace many have never experienced, and only time will tell if organizations can ignite their people to turn the tides.

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Point of View

Focus on customer relationship management and flexibility while serving IoT and Industry 4.0 clients

In this POV, we discuss the service providers’ innovation and execution capabilities that clients like the most and the areas where service providers could

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