Explore our latest research, analysis, and thought leadership.
October 23, 2024Prior authorizations are notorious for reducing access to care by complex approval cycles, but the right tech can help overcome.
October 22, 2024HFS’ decision matrix for CPG based on analysis of leading GenAI use cases.
October 22, 2024Genpact positions itself as the AI orchestrator, embedding AI into core business operations for real-world transformation.
October 22, 2024NTT DATA consolidates global operations with a focus on responsible reinvention.
October 21, 2024IBM's agent-based system shows the industry is shifting from labor-based services to hybrid human-ai.
October 21, 2024Insurance broker Baldwin Group is working with Persistent to fastcharge its GenAI adoption.
October 18, 2024Our Pulse study surveyed 510 Global 2000 firms on major cloud collaboration challenges.
October 18, 2024Our Pulse study surveyed 510 Global 2000 firms on major cloud collaboration challenges.
October 16, 2024Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.
October 15, 2024Value-based care is a insurance construct being force fitted into care delivery that 60 years of experimentation has shown, it does not work. It is time to move
October 15, 2024A leader’s success or failure hinges on relationships, and employees are deeply aware of this.
October 15, 2024How to become proficient in prioritization, deployment, and risk management challenges to achieve results when adopting generative AI (GenAI).
October 15, 2024The Union Health Ministry’s 2021-22 NHA report reveals a noticeable imbalance in India’s healthcare spending, catching my attention.
October 15, 2024Prepare for agentic AI to reshape workforces, flatten hierarchies, and disrupt global economies with vast social implications.
October 15, 2024Don’t wait to find your business frantically reacting to catch up.
October 15, 2024Phil Fersht, CEO and Chief Analyst at HFS Research, talks to Cognizant CEO Ravi Kumar.
October 11, 2024The greenlash—perceived opposition to sustainability initiatives—is, at most, a greenhush.
October 11, 2024Enterprises that fail to recognize Indian GCCs as strategic innovation partners risk falling behind in the digital transformation.
October 11, 2024Global 2000's technical debt is $1.5-2 trillion, and we've built a $1.5 trillion IT services industry to manage it. The math simply does not add up!
October 10, 2024The market is experiencing a significant shift toward the Generative Enterprise, reshaping the traditional S-curve of value creation.
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