Research & Insights

Explore our latest research, analysis, and thought leadership.

New from HFS

Horizons Report

HFS Horizons: AADA Quadfecta Services for the Generative Enterprise, 2024

The report outlines a roadmap for transformation through AI, automation, and data platforms, focusing on optimization, scaling innovation, and disruptive

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Highlight Report

IBM and SAP embrace OneEcosystem™ to drive next-level business value

Saurabh Gupta connected with Jason Kelley, Stacy Short, and Christine Rhoads to discuss the latest IBM and SAP partnership.

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Highlight Report

Explore the future of next-gen manufacturing innovations with TCS

TCS is focusing on digital innovation in manufacturing to create customer-centric solutions and make processes efficient and agile.

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Highlight Report

AI will soon fix its long list of issues—you must be ready

Enterprises must trust in AI or get left behind by those who do – warns Cognizant CEO Ravi Kumar S.

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Point of View

The HFS GenAI decision matrix for retailers: Moving beyond POCs

HFS’ decision matrix for retailers based on analysis of leading GenAI use cases.

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Point of View

Lessons from a purpose-driven collaboration between Infosys and a leading oil & gas major

Leveraging the right partner can foster synergies and enable a strategic purpose-led engagement.

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Point of View

Hitachi Digital Services and OneThird are transforming produce supply chains

Hitachi Digital Services and One Third have jointly developed a solution that cuts produce wastage by 25%.

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Data Viewpoint

GCC BS Buster: Are GCCs innovation hubs or nothing but rebranded cost centers?

Are you truly creating GCCs that drive enterprise innovation and transformation?

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Horizons Report

HFS Horizons: IoT Service Providers, 2024

The evolution of IoT services in the age of the Generative Enterprise™.

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Point of View

‘Fastest Six’ service providers continue to demonstrate agility and flexibility

Despite the industry slowdown, the “Fastest Six” continue to double down on strategic investments, particularly GenAI.

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Point of View

Tackling physician burnout requires reimagining healthcare

By rethinking burnout, healthcare can turn this challenge into a catalyst for innovative, systemic change.

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Point of View

Fire your health plan to reduce costs and boost employee health

Health plans continue to escalate their costs while diluting the value proposition; employers must replace health plans and start a new alternate journey.

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Highlight Report

With Agentforce, Salesforce brings new opportunities for clients and partners

At its annual Dreamforce event in California, Salesforce officially unveiled Agentforce, an allin-one agentics and Gen AI solution.

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Point of View

TWILTCH providers must embrace tech arbitrage to improve financial performances

TWILTCH providers must convince clients to embrace technology arbitrage and jump to the new S-curve of value creation.

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Highlight Report

India’s semiconductor moment will catapult its capabilities in global supply chains

Accenture's 'Semicon 2024' highlighted the opportunity India's semiconductor ecosystem has and the challenges it must overcome.

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Highlight Report

Infosys cements its stable culture but must deliver on Enterprise AI as its future vision

Infosys continues to move the needle on AI by targeting use cases beyond IT organizations.

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Highlight Report

Infosys at the forefront of next-gen automotive tech with its in-tech acquisition

Infosys acquires in-tech to enhance its capabilities in the mobility space and localize operations in the European market.

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Highlight Report

HDS CEO says the great GenAI experiment is over—it’s time to get serious

The great enterprise experiment with GenAI is over. Firms are moving away from ad-hoc tests and back to proper planning.

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Point of View

The US Fed’s rate cut is promising for the IT services industry, but headwinds continue to blow

The US Fed finally cuts rates. HFS Research evaluates what it means for the IT services industry.

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Highlight Report

‘Software will eat software’ changes the economics of cutting your technical debt

Modernize legacy systems and update processes more affordably, thanks to a new approach in which 'software will eat software.'

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