Explore our latest research, analysis, and thought leadership.
October 30, 2024Fresh trends and implications for every enterprise leader emerging from our ongoing research into Generative Enterprise services.
October 29, 2024The HFS Horizons: Azure Ecosystem Services, 2024 report examines service providers’ role in the evolving Azure landscape.
October 29, 2024A fireside chat between HFS's Elena Christopher and Capgemini’s David Lumley on modernizing GBS into generative business services.
October 29, 2024The release of imbedded AI capabilities by software providers provides a potentially better path to deploy GenAI capabilities.
October 28, 2024Procurement faces operational issues, data challenges, and talent gaps, however, leaders can add value with ecosystem partners.
October 24, 2024GCCs shift from cost-cutting to innovation, driving growth through tech, skills, and AI. Challenges exist but are surmountable.
October 24, 2024Stronger collaboration between procurement and other internal functions boosts compliance, cuts costs, and drives enterprise success.
October 24, 2024At a recent HFS roundtable with TCS in NYC, CFOs discussed their excitement over AI’s potential alongside adoption hurdles.
October 23, 2024Understand ISO 42001 and how to leverage it to ensure your AI initiatives are innovative, responsible, and sustainable.
October 23, 2024HFS attended Amdocs analyst event to learn how it is leveraging its solutions to address opportunities in new markets.
October 23, 2024Prior authorizations are notorious for reducing access to care by complex approval cycles, but the right tech can help overcome.
October 22, 2024HFS’ decision matrix for CPG based on analysis of leading GenAI use cases.
October 22, 2024Genpact positions itself as the AI orchestrator, embedding AI into core business operations for real-world transformation.
October 22, 2024NTT DATA consolidates global operations with a focus on responsible reinvention.
October 21, 2024IBM's agent-based system shows the industry is shifting from labor-based services to hybrid human-ai.
October 21, 2024Insurance broker Baldwin Group is working with Persistent to fastcharge its GenAI adoption.
October 18, 2024Our Pulse study surveyed 510 Global 2000 firms on major cloud collaboration challenges.
October 18, 2024Our Pulse study surveyed 510 Global 2000 firms on major cloud collaboration challenges.
October 16, 2024Insights from in-depth discussions with 20 C-suite executives on the evolving business services landscape.
October 15, 2024Value-based care is a insurance construct being force fitted into care delivery that 60 years of experimentation has shown, it does not work. It is time to move
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