Explore our latest research, analysis, and thought leadership.
September 12, 2024Learn from the automation journey of C TWO client BNP Paribas.
September 12, 2024The quadruple aim of care improves health outcomes, reduces costs, enhances patient experience, and addresses equity.
September 12, 2024CFOs spend a quarter of their time on RCM—better outsourced—none on care innovation.
September 11, 2024Elevate GBS: Transition from cost-cutting to AI-driven KPOs. Foster growth, innovation, and strategic value for lasting impact.
September 11, 2024Klarity: HFS Hot Tech for AI-driven document automation in finance & compliance, boosting efficiency.
September 10, 2024Xerox is overcoming dramatic business model changes with the help of the TCS business-in-a-box model.
September 10, 2024Fisent specializes in automating complex, repetitive tasks within enterprises with applied generative AI (GenAI) process automation.
September 02, 2024Discover the enterprise benefits of focused and specialized AI that gets things done - small action models.
August 30, 2024HFS’ 2024 Pulse data and state-of-the-market summary for Travel, Hospitality and Logistics are here!
August 28, 2024Quality assurance is at a crossroads as it must support the new complexities of cloud-native transformation and AI.
August 26, 2024The ‘Future of Retail’ framework professes a customer-oriented paradigm enabled by tech.
August 26, 2024HFS Research's overview of the OneEcosystem Governance process.
August 23, 2024To create sustainable value from M&As, financial services firms must adopt an integrated end-to-end approach.
August 22, 2024Accenture's acquisition of ANSR deepens India's GCC growth, blending innovation with operational agility for enterprises.
August 21, 2024Attrition rates in global IT and business services declining, prompting firms to focus on upskilling, engagement, and retention.
August 21, 2024Banks must select their approach carefully to ensure continuously evolving systems.
August 21, 2024Until now you had to build a presence where AI talent gathers or offer remote options. GCCs provide a third option.
August 21, 2024Celonis' PI Graph aims to turn OneOffice into reality by seamlessly connecting front, middle, and back offices.
August 20, 2024Hard-earned insights from GenAI trailblazers reveal the real-world challenges, triumphs, and strategies to guide successful AI adoption.
August 19, 2024The finance AI ecosystem features startups along the entire F&A value chain and aim to transform key processes.
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